Feb 18, 2019How I’ve Made Email my Secret WeaponIt’s quite fashionable to hate email. Countless articles have been written decrying how awful it is. Billions of dollars have been spent trying to reinvent it. And the latest fad is just to give up — screenshots proudly showing six-figure unread message counts and articles about “inbox infinity” abound. I’ve…Productivity10 min readProductivity10 min read
Oct 22, 20161% for you is 100% for themI bought a tuxedo today. I rented for the Wealth Management Awards dinner, and then found I have three more events coming up where I need one, so it penciled out. As I left the store, the salesman shook my hand and said “you’re gonna look good.” It struck me…Customer Experience1 min readCustomer Experience1 min read
Aug 17, 2016My Decision Not to Run for a Fourth TermFor twelve years, it has been my honor and privilege to serve my community as a trustee at Sierra College. After 90,000 people voted for change in 2004, we balanced the budget, built prudent reserves, opened an early college high school and expanded access to college across all ages. In…Sierra College2 min readSierra College2 min read
